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Defining Successful Digital Health Initiatives

Samara Rosenfeld
NOVEMBER 15, 2019
Health systems are rolling out digital health initiatives to improve patients’ outcomes and satisfaction. Whether the patient is being monitored using an app or wearable technology, these solutions need to be leveraged properly and measure outcomes.

At HLTH2019, Natalie Schneider, vice president of digital health at Samsung Electronics America, discussed what makes digital health initiatives successful.

Editor’s note: This transcription has been lightly edited for style and clarity.

Natalie Schneider: Classically it's improving access, cost and quality. And in the case of this cardiac rehab program we did in collaboration with Kaiser, we were able to reduce readmissions from 15% down to less than 2%, which is terrific.

And secondly, improved graduation rates. So typically, that's around 50% for the national average for patients to complete a cardiac rehab program. We were able to improve it to 87%.

The reason for both is we had this perfect marriage of technology using a smartwatch, a clinician portal and a patient companion app, as well as the calls from the cases
managers and it was combination of both of those that allowed us to accomplish that.

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